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How impian2 Handles Your Privacy

When you open an account with us, your personal information and gaming activity are protected under clear, transparent rules.

Account verification onlyEncrypted payment detailsNo third-party sharing without consent
impian2 How impian2 Handles Your Privacy
REACH US ANYTIME

How to Contact Us About Your Privacy

Email Support Write to [email protected] with your account ID and specific request. Our team responds to data-access requests within five business days.
Live Chat Open the chat window in your account lobby between 07:00 and 23:00 every day. Ask for the privacy team if you need to discuss account data or deletion.
Account Settings Log in, navigate to Settings > Privacy & Data, and download your account history or request corrections directly. Changes process within 24 hours.
SECURITY STANDARDS

How We Secure and Manage Your Data

Encryption in Transit

All deposits and withdrawals use 256-bit SSL encryption. Your DANA, OVO, GoPay and QRIS details are never stored on our servers — payment gateways handle that step.

Cookie Use

We use session cookies to keep you logged in and remember your preferred language and game filter settings. You can clear cookies in your browser settings without losing your account.

Account Recovery

If you forget your password, we send a reset link to your registered email. Two-factor authentication via SMS is available in Settings for extra protection.

Data Retention

We keep your account profile active as long as you use impian2. Transaction records remain for twelve months after your last login; deleted accounts are archived for legal compliance.

Third-Party Access

We do not sell your data. Payment processors and fraud-detection partners see only what is necessary to complete transactions and protect against abuse.

Rights and Requests

You can request to see, update or delete your personal data at any time. Contact [email protected] with your account ID and we will confirm receipt within 48 hours.

Privacy Questions We Hear Often

No. We do not sell or rent your name, email, phone or gaming history to third parties. Payment processors and fraud-detection services see only the minimum needed to process deposits and withdrawals securely.

Your profile stays on file so you can return anytime. Transaction records are kept for twelve months after your last login. If you ask us to delete your account, we archive the data for legal requirements but remove it from active systems.

Yes. Go to Account Settings > Privacy & Data and select Download My Data. The file includes your profile, all transactions, login history and game sessions. Processing takes 24 to 48 hours.

Cookies let us keep you logged in, remember your language choice and track which games you favourite. Clearing browser cookies logs you out but does not delete your account. You control cookie settings in your browser.

Yes. We do not store payment details on our servers. When you deposit, your payment gateway handles credentials with encryption. We see only the transaction amount, reference number and status for your records.

Change your password immediately in Account Settings. Enable two-factor SMS verification. Then contact our support team via live chat or email [email protected] with your account ID to report suspicious activity.

Your account information and transaction records are stored on secure servers where local law permits. Backup copies are encrypted and held separately. Where local law applies, data processing follows regional compliance requirements.